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Shipping Policy
Delivery areas and fees
We currently offer delivery to West Malaysia, East Malaysia and Singapore. All shipping charges below are in Malaysian Ringgit (MYR).
| Destination | Standard shipping | Free-shipping eligibility |
|---|---|---|
| West Malaysia | RM8 per order | Merchandise subtotal above RM150 |
| East Malaysia | RM20 per order | Merchandise subtotal above RM250 |
| Singapore | RM30 per order | No free-shipping offer currently specified |
Free-shipping eligibility is calculated using the merchandise subtotal after discounts, excluding shipping charges. Any additional promotion-specific conditions will be stated with the offer.
The final shipping charge is displayed at checkout before you pay.
Order processing and delivery
Orders are processed after successful payment confirmation. Any stated delivery estimate is an estimate rather than a guaranteed arrival date. Processing or delivery may take longer during public holidays, campaigns, courier disruptions or other events beyond our reasonable control.
Contact daygo.cs@gmail.com before ordering if you need your items by a particular date. We will advise based on the information available; a requested date is not a delivery guarantee.
Delivery details
Please enter a complete and accurate delivery address and contact details. Contact us immediately if you notice an error. We will try to amend the details before dispatch, but changes may not be possible after shipment.
If delivery fails because of incorrect details or an uncollected parcel, any reasonable redelivery charge will be explained before redelivery is arranged.
Tracking and delivery problems
Where tracking is available, shipment details will be provided after dispatch. If your parcel is delayed, missing, damaged or marked delivered but not received, contact daygo.cs@gmail.com with your order number. We will assist with the courier investigation.
Delivery is handled by third-party couriers. CC Select Enterprise is not responsible for courier delivery problems, including delays, lost parcels, damage during transit, or parcels marked as delivered but not received. We can assist with the courier investigation, but we do not provide refunds or replacements for these courier-related issues.
Singapore orders
Singapore deliveries may be subject to customs clearance, import taxes or other destination charges where applicable. Unless expressly included at checkout, these charges are not part of the RM30 shipping fee.
Self-collection
Self-collection is available only when offered at checkout or separately confirmed by us. Wait for our collection confirmation before visiting. The collection location and arrangements will be provided with that confirmation.
Contact
DAYGO / CC Select Enterprise
202603263841 (003896788-V)
daygo.cs@gmail.com